customer has a cat5e connection, but i can't rerun wires, (i don't have the equipment) don't even have a crimp as of now.. but its probably around 150ft of cat5 going through ceiling, etc.. the light on the switch would not light up, and light up a little bit, and the nic still blinks.. but yeah its dead.. cause i tried taking the device out, and connecting it via another cable customer says he was "cleaning up the wires" and he saw a spark.. so i'm guessing it shorted out the cat5.. what i can't figure out is.. is the wire itself dead? or is it just the head? by head, i mean the rj45 head if its just the head i can just cut and crimp a new one after i get a crimp..
If you have a cable tester you can confirm if the cable is bad. Some of the higher end fluke models will even tell you which wire is cut and at what distance. Easiest thing to do is cut of the connectors and put on some new ones and test.
How in the fuck does a low voltage Cat 5e cable spark? But yeah, you won't be able to help him with this. Cable vendor + cash = answer. The cable was likely run by monkeys in the first place, and came into contact with a bare high voltage line, lighting, etc.
def ran by monkeys, ran a new wire, but holy shit it really was sparking! i tried replacing a rj45 head anyways to see what he was saying, one second cable signal is alive, sending and receiving, then little blue spark from the wire itself, looks like someone had no idea how to strip properly or something cause there was burn marks all over the shielding for some reason too
