An interesting thing happened at work today. For those who don't know I work at a student position in the IT department of a local Waterbury, CT university. In the morning an AT&T tech walks into our office, informing us that they're here for a residential DSL installation. It turns out that one of the residents had decided to call AT&T up and order DSL for their room. We ended up just telling them that the installation would not be able to authorize and the student is being notified as well. I was surely surprised to see that happen.