Pulling emails from a corrupt .pst?

Discussion in 'Tech' started by Electric_Head, Jun 14, 2006.

  1. Electric_Head

    Electric_Head New Member

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    Ok, I've got a 3.6gb .pst file with 2 years of someone's email's. The filesystem got corrupt(ntfs) and appearently some bad sectors where the .pst resides. Outlook had the file open and running when the filesystem took a shit. Couldn't repair the filesystem, windows doesn't even recognize the drive. Managed to extract most of her files with linux running as a slave drive, but this .pst file isn't all there.

    I've ran .pst repair tools and the such, but outlook won't do anything with it. It will either say it isn't a valid outlook data file or after i run a repair it will load but won't show any email. After closer look(hex comparison of before/after), it appears the repair tools only modify the file headers so outlook recognizes it as valid. I need a program that can pull out as many emails as it can find from a .pst and dump them into something I can use. Anyone know a way that can work?
  2. Mr. Ali

    Mr. Ali Junior Member

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    oh shit, a 3.6gb pst. this post isnt any help but im sure there are programs that can help recover some emails. man, we dont let people at work have more then a 500mb pst, everyone usually has like 10 small pst's instead of one big one. having it that big just slows down outlook and makes it unstable. man, what a usless post. sorry i couldnt help, just wanted to comment.
  3. Goofus Maximus

    Goofus Maximus Too old to be this dumb!

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    Have you tried using SCANPST.EXE ?

    This is why it's a good idea to backup the pst file, and occasionally just archive it, and start fresh with an empty box.
  4. Electric_Head

    Electric_Head New Member

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    Yea, we have a remainder in bold on the setup sheet that tells the user when they're ready to setup their personal folders to give us a ring and we'll explain the whole thing to them. O, and this is only 1 of her .pst files, some of the sales user's get like 1000 emails a day, not spam. We have a dedicated backup server just for backing up .pst's that we allways set them up on, I guess this lady went and set it up herself.

    Ali, if we only let them make up to 500mb .pst files some users would be trying to manage 50 or so .pst's.

    Goofus, I tried that tool, and it failed, after reading that article I'm gonna try running it again though.
  5. Electric_Head

    Electric_Head New Member

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    Good deal. I ran the recovery tool on the origional .pst again and it failed, I ran the recovery tool on the "recovered" .pst and it worked, for the most part. It returned a 3.3GB file that outlook loaded and it looks like most the emails are there. The folder structure was lost but better than nothing.

    Thanks, she's one of the hotties in the office :D
  6. hans5849

    hans5849 Serious as a heart attack

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    try a program called GetDataBack or SpinRite (get spinrite from Ali), i used spinrite to recover a hard drive for just long enough to get the files i wanted off of it.
  7. Electric_Head

    Electric_Head New Member

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    Are those windows apps? The drive would not even get recognized by windows, I used linux to get what I managed to recover. I still don't know what caused the filesystem to take a shit though. I don't think those recovery apps would work anyway on a .pst, since the .pst wasn't closed down properly, they generally take a dump anyway since they're modified real time by outlook.
  8. Goofus Maximus

    Goofus Maximus Too old to be this dumb!

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    :D The Hottie Helpdesk is always open! :D
  9. MSP

    MSP Haunting a dead forum...

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    3.6GB of email? That bitch needs to learn how to manage his mailbox. Utterly rediculous...
  10. Electric_Head

    Electric_Head New Member

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    haha, helpdesk isn't so bad..... :evil:
  11. Chris

    Chris Raptor Jesus

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    Be like "Yeah sometime I'll show you how I can slip a trojan into your box".

    It'll work.
  12. Electric_Head

    Electric_Head New Member

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    The late night cleaning lady was checking me out, she's like 26 and allways there when I work the late shift. The one kid said he got a BJ from her but she doesn't speak english, so I dunno.
  13. Chris

    Chris Raptor Jesus

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    Do it up!
  14. Mr. Ali

    Mr. Ali Junior Member

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    its kinda funny at the place i work. if you dont create PST files, you are fucked and sometimes you dont even realise it. what i mean by that is we have retention policies setup on mailboxes that delete email after 35 days in the inbox and any folder under that and auto delete email from sent items after 7 days. I always tell people their emails are gone and they dont believe me. I always ask them to find an email thats over two months old and when they cant find anything, they go silent and ask if we make backups. i tell them we dont and they they are 100% fucked.
  15. Electric_Head

    Electric_Head New Member

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    You dont have backups? If the email was on the server for atleast 24 hours, I can get it a year later, but anything over a month old we gotta get the tapes mailed to us.

    EDIT: We have a retention policy too, not very strict, because the company relies very very heavily on the email system.
  16. Mr. Ali

    Mr. Ali Junior Member

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    the exchange servers are backed up for only 7days back. im guessing we only do maybe one restore a month. for some reason IT doesnt do them and if they do, it cost something like $3000 for a restore to the business group. it involves taking down the exchange server down for a few hours or someshit, thats why its never done, and if is, it costs up the ass to do.
  17. Electric_Head

    Electric_Head New Member

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    That doesn't sound right, you guys don't have a backup/mirror exchange server for redundancy? We use the backup server to do restores, and keep a copy of the last month worth of tapes on-site, and a year's worth off-site. We usually have to do atleast 2 file restores a week, and it doesn't cost anything except my time to put the tapes in and do the restore.


    EDIT: This lady's .pst was never on a network drive or in her my documents folder. Everyone's my documents folder is on a backup.
  18. Mr. Ali

    Mr. Ali Junior Member

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    i donno, thats intel corp for you. 120,000+ employees deal with this exchange nonsense