PC keeps freezing!

Discussion in 'Tech' started by Steve Juneau, Dec 29, 2012.

  1. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    Every now and then my PC will just freeze regardless of what I'm doing. Last night I left it on downloading something then this morning I woke up to find it froze at 5am.

    When I try to turn it off and on again I get a repetitive high pitch/low pitch whirring coming from one of the fans and I get no display output at all. If I leave it for about 20mins it'll start working again. Because of this I've figured that something is probably overheating, but I've no idea what.

    Can anyone recommend a software that can give me component specific temperatures? CPU, RAM, GPU and HDDs at least. I want to narrow down what needs replacing. I've opened her up and had a good clean, all fans are working fine.

    Any ideas?
  2. mistawiskas

    mistawiskas kik n a and takin names

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    take your pick:
    http://majorgeeks.com/downloads7.html

    have you examined:
    control panel>administrative tools>event viewer>windows logs>system
    (assuming of course, you're running widows)
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  3. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    This is all the criticals and errors. After that there are thousands of warnings for \Device\Harddisk3\DR3. I have an SSD, two 3.5" SATA drives, and an external USB3 hard drive. All four seem to be working fine. Clipboard01.jpg
  4. mistawiskas

    mistawiskas kik n a and takin names

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    The OS is suspect. malware?
  5. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    How do you figure? And yes, non-genuine.
  6. Torx

    Torx Indigenous Nudist

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    some things to consider.

    get the psu checked. if thats fine then..
    remove all drives except your os drive and run that for a couple days, usual routine, and see if it still locks up or shuts down.
    if it still shuts down, recheck the psu.

    still locks up?
    check the gpu fan, over time the plastic fan blade tends to sag lower because gpus are mounted upside down and over time, grease dissipates, the oring clip gets looser, and the fan falls away from the wiring aperture thingie. that leads to halted fan startups when the computer is turned on, weird noises, and random halting at any time, which will lead to lockups, shutdowns, etc etc.

    replace the fan, or clean it, pop off the plastic fan blade, clean it all thoroughly, re-grease the ring clip and shaft, and pop the fan blade back on making sure its snug to the base but spins freely. when you hang the fan upside down, you dont want that plastic blade sagging down too much.

    still locking up?
    could be gpu on its way out, test in another computer.

    still locking up?
    run a very barebones setup to where you can run a bootdvd or get into windows and run a hdd check and repair on whatever drive youre suspecting

    still locking up?
    run a memtest overnight

    still locking up?
    throw it away.
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  7. mistawiskas

    mistawiskas kik n a and takin names

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    The kernel errors, combined with application popup errors. there appear to be disk errors as well as event log errors.
    It'd help to know the details of all those errors.
    Torx did outline the proceedure for troubleshooting hardware issues. I'd begin with checking those HDD's/PSU and RAM.
    Backup/clone that boot disk in it's entirety first, while you still can, just in case it's a HDD failure.
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  8. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    I've taken the side off my case so the insides can breathe, and I haven't had a freeze yet. Though it's only been 8hrs and it's gone for days without a freeze before now. If it does it again I'll start ripping out hard drives. The way it won't let me immediately restart just makes me think it's an overheating issue.

    Anyway, I downloaded HW Monitor and took a screenshot:

    Clipboard01.jpg

    I don't really know what I'm looking at, so does anything there look out of the ordinary?
  9. mistawiskas

    mistawiskas kik n a and takin names

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    I see absolutely no abnormal temps.
    Some voltages look a bit low compared to my specs. But they may be within acceptable perameters. Check the specs on the side of your PSU and compare them to
    the data you have there. There should be an acceptible amount of tollerance listed (>X%<). Figure that into what you are showing there and see if you are within perameters. All my PSU errors resulted in restarts rather than lock-ups.
    Most times I've had lock-ups, it was a hard drive fixing to croak or a hardware change like RAM or vid card. In the case of the freezes due to vid cards, all were fixed with updated drivers.
    My bet is on an HDD or malware.
  10. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    It had been fine all day with the side off, then I started copying stuff from one HDD to another and it froze up twice while doing so. One was my SSD and the other just a bog standard SATA drive. Balls.

    Newest bit of kit in there is the SSD, too :-/
  11. mistawiskas

    mistawiskas kik n a and takin names

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    That's not good. There may be an incompatibility in there somewhere. Check them cables and try eliminating the SSD. i have a suspect HDD out in my porn multi-media computer that will probably die on me, but there's nothing on that one that can't be redily replaced. :p
  12. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    Hang on, no it wasn't the SSD I was copying from. I was copying from and to the same SATA hard drive. That would be relieving if it weren't a nearly full 2TB drive.

    I'll unplug it and run the PC for a few days. I might pull it out and put it in an enclosure to see if that solves much.
  13. MSP

    MSP Haunting a dead forum...

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    The first thing I would do, right now, is back up any data that you really care about.
  14. mistawiskas

    mistawiskas kik n a and takin names

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    If your mobo is having issues with the SSD, it won't matter if you're copying to or from it. Try removing it from your array
    and performing the backup proceedure again. If there are still issues then that wasn't the problem. Also, try it in safe mode without using a sound card.
    I've had previously working Creative sound cards do the freeze-up after auto updates. perhaps creative was sabotaging my card in order to sell me a new one.
    Since then, I only use onboard sound.....not a problem since.
  15. Torx

    Torx Indigenous Nudist

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    did you even troubleshoot like i told you to?

    in b4 "now my computer wont come on"
  16. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    Actually Torx, I did :p

    PSU checks out. I've unplugged what I think might be the hard drive that's causing the problem. Unfortunately the SSD is the boot drive so I haven't worried about that just yet (nothing but the OS and maybe a dozen applications on it). I've checked over the GPU and discovered that it was that causing the repetitive high pitch/low pitch fan noise when the PC wouldn't turn back on. I removed the card and tried to boot off the on board but it still demanded a few minutes rest before posting, so not really sure what that means.

    When I removed the GPU I sprayed some compressed air around and applied some fresh paste to the CPU. With only the boot drive (SSD) plugged in its been on for about 11hrs now. I'll see how it goes.
  17. mistawiskas

    mistawiskas kik n a and takin names

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    Did any of the capacitors have ooze on them or a burnt look to them on that vid card? Bad caps can make a high pitch sound.
  18. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    It's definitely the fan making the noise. I always thought it was the CPU fan but when I removed the GPU the PC was practically silent.
  19. Torx

    Torx Indigenous Nudist

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    that fan is probably running and randomly slowing down and stopping. causing the gpu to overheat.
    or not spinning at all when your turn the pc on.

    this happens with old gpu fans that are mounted upside down, and are caked up with dust and crap.
  20. Mr. Ali

    Mr. Ali Junior Member

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  21. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    Here's what Crystal Disk spits out.

    Thankfully, out of my four drives, D: is totally dismissable as it contains my game library which is connected to Steam. Worse case scenario is I have to download a few things.

    Clipboard02.jpg

    EDIT: Just ran it again, and my external hard drive is running at 53 degrees C. That can't be good, right?
  22. funkgab

    funkgab Junior Member

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    woah thats HOT for an hdd... honestly it sounds like memory/hdd issue.. ssd's just legit wipe themselves or just won't boot usually
    but make sure your firmware is the latest on the ssd, and maybe even the mobo

    and thats good that its just your steam stuff, back as much up as you can and hopefully you can warranty
  23. tweakmonkey

    tweakmonkey Webmaster Staff Member

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    Did you fix the lockup by removing the video card?


    ====

    EDIT (here's what I wrote before reading the replies):
    1) Have you run a Memory test yet? That's a very quick and easy way to figure out if that's a problem. I have seen so many lockups from a bad stick of ram over the years.

    2) Did you check the HDD for bad sectors doing a full scan? That usually tell is there's a physical defect in the drive.
  24. Steve Juneau

    Steve Juneau I am teh em0z LULZ

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    I removed the video card, and the PC wouldn't turn on after one of it's lock ups. Even though it's the video card making the high pitch/low pitch noise, removing it didn't seem to solve anything.

    ====

    1) Is Memtest a good one for that? Haven't done it yet.

    2) What do I use for that? Never done a full scan of a hard drive (LOLn00b) so a bit ignorant.
  25. tweakmonkey

    tweakmonkey Webmaster Staff Member

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    Sorry so it locks up even with a different video card? I didn't understand that bit.

    1) Yes, Memtest is okay, let it run a bunch of loops and see what it finds. It's fast.
    2) I used to use DFT but that was years ago. I'm not even sure if it still works or what the current thing is. We used to burn Ultimate Boot CD for some of those utilities on a bootable disc