I've had Dish for nearly four years. The VIP722 box has to be replaced now for the 3rd time in four years, this time for total DVR hdd failure. I have a bunch of stuff on external, luckily, but will lose some stuff, and I'll have to re-program all the timers. The more I think about it the more miffed I'm getting that they won't upgrade my hw to the Hopper or at least a 922 w/out another two yr commit, which I absolutely will not do. I use the local cableco for internet. It's decent for where I live. Their TV packages are relatively primitive now, but may improve, which is part of the reason I don't want to commit to Dish another two years. But maybe it's time to churn over to DirecTV? I know that would also involve a two year commitment but at least I could get the Genie (DVR) in four rooms and their uberduber package is probably less than what I pay Dish now for only two rooms and no Showtime/Stars.